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Shipping Policy

Order Confirmation:

Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e- mail.  If the item(s) for your order become available for shipping within 9 days, we will process the charges and submit the order for shipment.

Shipment process:

Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at cs@oldmilllighting.com

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to cs@oldmilllighting.com and we will process an insurance claim on your behalf.

Don't Take Our Word For it! Here's What Our Customers Think:

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10″ Wide Cilindro Ashcroft 2 Light Wall Sconce
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120″ Wide Lorea Chandelier
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12″ Wide Indigo Wall Sconce
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12″ Wide Jacy Wall Sconce
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16″W Cilindro Touro Wall Sconce
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180″ Wide Thicket Chandelier
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28″ Wide Arion 8 Light Chandelier
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28″ Wide Osiris Wall Sconce
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30″ Wide Chronos Chandelier
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36″ Wide Aldari 6 Light Chandelier
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36″ Wide Atom Enerjisi 12 LT Chandelier
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36″ Wide Le Printemps 9 Light Chandelier
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36″ Wide Loxley 12 Light Chandelier
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36″W Cyclone 18 LT Chandelier
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40″ Wide Bola Matrix Chandelier
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42'' Luxley Gulpe 12 Light Chandelier
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